| Technical Support |
| If you have any technical questions, please always check the FAQ first. If you still cannot find answers, please feel free to contact us at support@novosun.com and include the following information: | - Your email address.
- Product name and version. ( For example, "CyeWeb 8000 v2.3.1)
- Basic system information. ( For example, "Desktop computer, Windows XP Pro /w SP2, P4, 1GB Memory, 120GB HD, Axis IP camera" )
- If your question is about CyeWeb, you can export your setting and send it to us. This could be very helpful for us to diagnose your problem.
- Other information you think may be helpful for us to troubleshoot.
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Note: We answer email only on business day.
If you do not get reply within 3 days, please check your Spam box. The reply might have gone to your Spam box.
